Carport Construction underway!
Parking spaces 1-91 are closed for construction.
Closed spaces will re-open as soon as work is completed.
|Meetings!||Governing Documents||Board Updates|
Upcoming Open Meetings, held in the Clubhouse:
Attend to participate in the decisions that affect your investment here.
Take the Laundry Room Survey, only 3 questions!
|Frequently Asked Questions||Email List||Board of Directors|
Who is our property manager?
Our property management company is DRM/Associa (Desert Resort Management), located in Palm Desert, CA.
How do I check my Account Balance?
To access your homeowner account, register and log in: community.associawebsites.com
What is an Owner's Responsbility, and what is the HOA's responsibility?
The responsibility matrix in included as an appendix in the CC&Rs governing document. You can ask our property manager for clarification if you are unsure.
How do I submit a work order?
Please do not submit work orders for problems that are owner-responsibility, or you will be billed for the work performed. For example, a burst toilet water-hose is an owner responsibility, but a roof leak is an association responsibility. If you are still unsure (after checking the maintenance matrix in the CC&Rs), please ask our property manager for guidance.
Where do I mail payments?
Americana Gardens HOA c/o Desert Resort Management PO Box 601205 Los Angeles, CA 90060-1205
Remember to include the correct account number on your check.
Why do I have two account numbers?
There are two account numbers for each unit. The second account number is for the 2016 Special Assessment (SA) for Roofs & Asphalt replacement. Payments made to the wrong account number require manual effort to correct and complicates delinquency reports.
Annual elections held each April: three positions up on odd-numbered years, the other two on even-numbered years.
To send comments or suggestions the board, you may now email: firstname.lastname@example.org - Emails will be reviewed at the next scheduled board meeting. Please continue to contact Associa for urgent matters, or the police or fire department as appropriate.
Please note: if you are reporting a violation of the CC&Rs or bylaws, please include the unit number in your message.